Shipping policy

We want your favorite snacks to arrive safely, securely, and as quickly as possible. This Shipping Policy explains our order processing times, shipping options, delivery expectations, tracking information, and what to do if your order is delayed, lost, or damaged.

1. Shipping Locations

Traseglori currently ships within the United States only.

  • United States: Available
  • International shipping: Not currently available
  • Local delivery: Not available
  • Local pickup: Not available
  • PO Boxes: Availability may depend on the shipping carrier and service selected at checkout.

Orders placed with shipping addresses outside the United States cannot currently be fulfilled.

2. Order Processing Times

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding major U.S. holidays. Orders placed during weekends or holidays will generally begin processing on the next available business day.

Please note that placing an order does not necessarily mean it will ship on the same day. Once your order has been prepared and handed over to the carrier, you will receive a shipping confirmation with available tracking information.

During periods of unusually high order volume, promotions, holidays, or unexpected operational circumstances, processing may take slightly longer.

3. Shipping Times

After your order has been processed and shipped, estimated delivery times will depend on the destination and shipping service available at checkout.

As a general estimate, U.S. orders may arrive within approximately 3–7 business days after shipment.

These are estimates rather than guaranteed delivery dates. Actual delivery times may vary depending on the carrier, destination, weather conditions, seasonal demand, and other circumstances outside our control.

4. Shipping Costs

Shipping charges are calculated and displayed during checkout based on your order, delivery address, and available shipping options.

If Traseglori offers a promotional free-shipping threshold or other shipping promotion, the applicable terms will be clearly communicated on our website or during checkout.

Any shipping charges shown at checkout will be clearly presented before you complete your purchase.

5. Order Tracking

Once your order has been shipped, we will send a shipping confirmation email containing tracking information when tracking is available.

You can use the tracking number provided to monitor your package's progress directly through the applicable carrier.

Please allow some time after receiving your shipping confirmation for tracking information to become active in the carrier's system.

6. Delayed Orders

While we work to provide reliable delivery estimates, some delays can occur because of circumstances outside our control, including:

  • Severe weather
  • Carrier service interruptions
  • Holidays and peak shopping periods
  • Incorrect or incomplete delivery information
  • Transportation delays
  • Unexpected regional disruptions
  • Other circumstances affecting carrier operations

If your order is taking longer than expected, please first check the tracking information provided in your shipping confirmation.

7. Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice that your shipping information is incorrect, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Traseglori may not be responsible for delays, additional shipping charges, or delivery failures resulting from incorrect or incomplete information provided by the customer.

8. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please check around your delivery location and with household members or neighbors who may have accepted the package.

If the package still cannot be located, contact us so we can help you determine the appropriate next steps.

For packages that appear to be lost while in transit, we may work with the shipping carrier to investigate the shipment.

9. Damaged Packages

We take care when preparing orders for shipment. However, packages may occasionally become damaged during transportation.

If your order arrives damaged, please contact us as soon as possible with your order number and clear photographs of the damaged package and products. We will review the situation and determine the appropriate resolution in accordance with our return/refund policies.

10. Order Changes & Cancellations

If you need to change or cancel an order, contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate requests received before the order enters processing or shipment. However, once an order has been processed or shipped, we may be unable to make changes or cancel the shipment.

11. Delivery Address Restrictions

Traseglori currently fulfills orders only to eligible U.S. shipping addresses supported by our available carriers.

We do not currently offer:

  • International delivery
  • Local delivery
  • Local pickup
  • In-store pickup

12. Shipping Service Interruptions

Occasionally, shipping may be affected by circumstances beyond Traseglori's control. This may include severe weather, natural disasters, carrier disruptions, transportation interruptions, public holidays, or other unforeseen events.

When such circumstances occur, delivery and processing times may be longer than the estimates provided.

13. Contact Us

If you have questions about your shipment, tracking information, delivery status, or this Shipping Policy, please contact the Traseglori customer support team with your order number whenever possible.

We're happy to help you get your Traseglori snacks on their way.